Everyone can manage

Let’s take a break from the usual format. The problem, alternative solutions and a well-researched and statistically derived solution are not systematically laid out herein. You may consider this document to be lean, but you can be sure I will not utilize LEAN or any other flavor of the month technique. Instead, let’s think of [...]

‘That manager can’t delegate’ is a common complaint against the ineffective manager. The senior manager will berate the junior manager for holding on to all their workload, and not appreciating that they have a team to whom they should delegate. Delegation is one of the key responsibilities of the manager, and yet some managers find [...]

Well, spring is approaching and the flowers will be blooming and all the dormant life will be springing back to life…and, if you’re in business, you’re going to start seeing “new life” coming forth in the form of credit card processing reps. Yep, that’s right, especially here in the Midwest and eastern states when the [...]